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Helsinki Design Week – the largest design festival in the Nordics

Helsinki Design Week – the largest design festival in the Nordics

Business model | customer experience | event coordination | event planning | service blueprint | service model | user centered design | user centric design Helsinki Design Week is a two-week festival familiar to many people in the Helsinki metropolitan area, which...
Stala – cross-sectional organization responsibility leadership through customer experience mapping

Stala – cross-sectional organization responsibility leadership through customer experience mapping

customer experience | customer journey | experience map By involving Stala’s management team, we enabled responsibility leadership across the whole organization by concretizing key phases and touch points from the customer interface onto a customer experience map. We...
TE3 Mobility – user experience analysis of a mobility mobile application

TE3 Mobility – user experience analysis of a mobility mobile application

app design | health design | health tech | user experience | user experience analysis | wellness design User experience is a subjective experience and measuring it isn’t as straight forward as a product’s technical requirements may be, but by splitting it into parts...
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