Business model | customer experience | event coordination | event planning | service blueprint | service model | user centered design | user centric design Helsinki Design Week is a two-week festival familiar to many people in the Helsinki metropolitan area, which...
customer experience | customer journey | experience map By involving Stala’s management team, we enabled responsibility leadership across the whole organization by concretizing key phases and touch points from the customer interface onto a customer experience map. We...
app design | health design | health tech | user experience | user experience analysis | wellness design User experience is a subjective experience and measuring it isn’t as straight forward as a product’s technical requirements may be, but by splitting it into parts...
